The FORUM will be two days of interactive panel sessions, inspirational case studies and networking events.
Registration Is Now Open For The FORUM!!
| DAY ONE - 9th December 2009 | ||
| Registration & Welcome Refreshments Sponsored By Generator Systems & Perspective International |
08.00 | 09.00 |
| Conference Introduction Pete Jones, Founding partner of Generator Systems Ltd Paul Mattimoe, CEO Perspective International Ltd |
09.00 | 09.15 |
| So You Think You Had It Bad!?!
Hear from regions around the world about how the credit crisis affected them and what impact it had on businesses outside Europe. See movies of industry leaders from around the world telling their personal stories and giving their views on the credit crisis. Speakers David Clifton, Managing Director, EMEAA, Interval International Howard Nusbaum, President and Chief Executive Officer, ARDA (By Pre-Recorded Video) |
09.15 | 10.00 |
| Triumph Out Of Adversity
In recessionary times, ruthless changes to normal business practices are often required. Necessity is the mother of invention and tough times challenge our thinking and lead to a fresh new wave of innovation. During this session we invite a number of innovative thinkers to share ways in which their organizations have thought differently and benefitted in these times and how those innovations can also benefit you and your organizations – invaluable real world advice on things that dramatically improve profitability. Learn from the experience of the panelists and ask them detailed questions about how they did it. Moderated By Ron Haylock, Christel House International Speakers Andrew Walton, Group Operations Director, Petchey Leisure Robin Nicholson, Head of Business Development, Hapimag Stuart Lamont, Chairman, Club Leisure Group Brett Archibald, Senior Vice President of Business Development, Group RCI |
10.00 | 11.00 |
| Coffee Break & Networking Session Sponsored By Connex Marketing Group |
11.00 | 11.30 |
| John's Story John Spence, Chairman and Owner Karma Royal Group has over twenty five years experience and is at the forefront of the hospitality industry. John is an innovative entrepreneur with a passion for hotels, resorts and villas and will share his journey with us. |
11.30 | 12.00 |
| Industry Facts & Figures We take a closer look at how the industry looks from the eyes of the consumer, from the industry side and also from the more controversial resale industry. Get updated with the current facts and figures from timeshare and fractional markets and learn the less known aspects of how the resale industry functions and what the numbers are and what really makes the consumer tick? Moderated By Paul Mattimoe, CEO, Perspective International Ltd Speakers Preben Vestdam, President of Valhalla Associates Limited Philip Watson, Managing Director, Worldwide Timeshare Hypermarket Harry Taylor, Chief Executive of TATOC |
12.00 | 13.00 |
| Lunch Sponsored by Dial An Exchange |
13.00 | 14.00 |
| Vesa's Story TBC |
14.00 | 14.15 |
| RDO Update Hear first hand from the leaders of your trade body. Here for the first time from the individual council leaders including Legal, Communications and Membership and round up summaries from the CEO and Chairman. Understand the key points of forthcoming legislative change that will definitely affect your business. Ask questions of RDO and put your point of view on where the focus should be for 2010. Moderated By Darren Ettridge, Vice President of Resort Sales and Service for Interval International, EMEA Speakers Richard McIntosh, Managing Director, Hilton Grand Vacations & Chairman, RDO Paul Gardner Bougaard, Chief Executive, RDO Eugene Miskelly, Legal Director, Club La Costa Resorts & Hotels Robin Mills, Chairman, Communications Council, RDO |
14.15 | 15.00 |
| Coffee Break & Networking Session Sponsored By Worldwide Timeshare Hypermarket |
15.15 | 15.45 |
| Christel's Story Moderated By Pete Jones, Partner, Generator Systems Speaker Ron Haylock, Christel House International |
15.45 | 16.15 |
| Is Fractional The Future Of The Shared Ownership Industry? Is Fractional the way forwards. How much fractional inventory is really being sold out there? Is there any real difference between fractional and timeshare and what is the appetite for one versus the other in the market and how will this change in 2010? Hear from experts from the pure Fractional side, from the timeshare side and from those selling both – what is the future of shared ownership and which horse should you back? Moderated By Robin Mills, Chairman, Communications Council, RDO Speakers Darren Ettridge, Vice President of Resort Sales and Service for Interval International, EMEA Nick Turner, Vice President & Head Of New Business Development, The Registry Collection, Europe Peter Booth, Board Director, Group Pestana T. Dean Kneider, Director, Intrawest Global Exchange Lisa Migani, Director Business Development, EMEA, First National Trustee Company Leslie McCann, Group Marketing Director, Seasons Holidays |
16.15 | 17.15 |
| Richard's Story Richard Dolan has spoken alongside global leaders and icons, authors, actors, television personalities and inspiring teachers such as the 43rd President of the United States George W. Bush, 42nd President of the United States William Jefferson Clinton, former President Vicente Fox of Mexico, Sir Richard Branson, Donald Trump and many more. He has also worked with sales professionals and corporations representing billions in sales and market momentum since 1993. You will be moved, touched and empowered by the possibilities your life represents, as they unfold through your participation during Richard’s talk, which covers – Buying Life Rich Real Estate: Matching people with place and purpose. Harnessing uncommon luxury for the common man. |
17.15 | 17.45 |
| Day 1 Round-Up | 17.45 | 18.00 |
| Gala Dinner | 20.00 | 22.30 |
| Generator's Big Night Out | 22.30 | Late |
| DAY TWO - 10th December 2009 | ||
| Wake Up Session Pete Jones & Steve Pentland, Generator Systems |
09.30 | 09.45 |
| Small Print - Legals, Financial, Administration Legal’s, financial and administration – Get the latest updates on what 2010 has in store for your business. How can you prepare for the forth coming legislation and the effect this is going to have on your business? What is coming in the world of finance, what is the appetite looking like for 2010 and how can you get to the front of the queue? Making savings is key – how can we shape our business through efficient administration? Moderated By Eugene Miskelly, Legal Director, Club La Costa Resorts & Hotels Speakers Peter Hutchinson, Group Chairman, Citadel Trustees Limited Eric Gummers, Corporate Partner, Howard Kennedy Paul Stewart, Director Of VAT Services, KPMG |
09.45 | 10.45 |
| Stuart's Story |
10.45 | 11.05 |
| Coffee Break & Networking Session Sponsored By Howard Kennedy |
11.05 | 11.30 |
| Mark's Story | 11.30 | 12.00 |
| Selling & Marketing To The New Consumer - What Works For You? What works for you? How are companies adapting to the post recession consumer – the person who is perhaps more resistant than ever before to parting with money. Lear how some of the forward thinkers are handling this from innovations in marketing to the ways in which people are being sold to. Learn how technology and new channels to market are playing an important part in attracting and selling to the new consumer. Discover the results of a gamble on TV advertising that looks set to unleash a sustainable cost effective route to market. Join the debate about the success of working with un hooked tour programs and learn the facts first hand. Ask the panel detailed questions about their experiences over the last 12 months and learn by their successes and mistakes – come away with real practical ways to inject bottom line profit into your operation. An in depth candid look at what is really working out there – Not to be missed by any company in active sales. Moderated By Pete Jones, Partner, Generator Systems Speakers Paul Mattimoe, CEO, Perspective International Ltd Philip Watson, Managing Director, Worldwide Timeshare Hypermarket Simon Jackson, Managing Director, Macdonald Resorts Dan King, Business Development & Training Manager, Generator Systems Mark Cushway, Managing Director, Resort Properties Petteri Tuominen, Holiday Club Resorts Neil Cunliffe, Sales and Marketing Director, Diamond Resorts International |
12.00 | 13.00 |
| Lunch | 13.00 | 14.00 |
| Roy's Story Roy Peires, Chairman and Founder of Club La Costa Resorts & Hotels tells of how his company came to be among the leading lights of timeshare in Europe and one that is, by its innovative and progressive approach, defining the standard and shaping the way in which its more than 50,000 members enjoy their holidays. |
14.00 | 14.20 |
| Gloves Off! Whatever’s on your chest, this is the session to get it off! No holds barred good old fashioned debate about any issues that you feel are important to you and to the wider industry. This session is all about you. No speakers, just questions from the floor fielded to anybody who wants to comment – who knows what will happen and where this will take us? The industry is full of strong characters and strong views and this is the chance to get everyone involved in your issues, whatever they are. Whether you are looking for advice, answers or just want to make a point and see what others think or just want to sit back and enjoy the show – this session is not to be missed….. Moderated By Pete Jones, Partner, Generator Systems Paul Mattimoe, CEO, Perspective International Ltd |
14.20 | 15.30 |
| Coffee Break & Networking Session Sponsored By Resort TV |
15.30 | 16.00 |
| The Future 5 Years On - Winners & Losers This stellar line up of some of the best brains in the industry will be asked their views of the future and then challenged to justify them by a rigorous panel session grilling that promises to reveal the future plans of the key players and how they think the landscape will change and what this will mean to them – what opportunities will it create, what doors will it close, how will they take advantage and what does this mean for you and your business plans. Fascinating and insightful, this closing session gives you the chance to consult with and challenge the leaders on their views and help us all to learn what the future really holds as we move into the new market... Moderated By Steve Pentland, CEO, Generator Systems Speakers Roy Peires, Chairman And Founder Of Club La Costa Resorts And Hotels Denis Ebrill, Executive Vice President, Sol Meliá Vacation Club Stuart Lamont, Chairman, Club Leisure Group Peter Booth, Board Director, Group Pestana Robin Nicholson, Head of Business Development, Hapimag Robin Mills, Chairman, Communications Council, RDO |
16.00 | 17.00 |
| Conference Round-Up | 17.00 | 17.15 |
Registration Is Now Open For The FORUM!!
Date: 9-10 December 2009
Venue: Sofitel London Heathrow Hotel
